Job Description: Primary Responsibilities:
- Daily communication with clients to agree on upcoming cash flows
- Investigation and resolution of client fails through various means, including daily interaction with trading desks, sales desks, and middle office groups to ensure prompt resolution
- Responding to client queries relating to position breaks, corporate action bookings, and reporting
- Collaborating with Operational management, sales, and trading desks to diminish risk through escalation and strong communication
- Acting as a process owner and being accountable for all outstanding items
Skills Required (essential):
- Strong analytical, organizational, and verbal and written communication skills
- Proven ability to work efficiently and accurately under pressure in a fast-paced multi-tasking environment
- Proactive and self-motivated- Intermediate Microsoft Excel and Word skills
